FAQs

Here you’ll find the most commonly asked queries- go ahead and find what you’re looking for. If you still can’t find an answer to your question, please contact us:

Questions about our restaurants:

We’re always on the look out for towns to take the Fridays fun, look out on our website or social pages for new restaurant openings.
TGI Fridays Belfast is not part of the TGI Fridays UK group. Please email Victoria@fridays.ie
The easiest way is to download the TGI Fridays UK app, where you’ll find a map of all our locations across the UK, excluding Ireland.
This is TGI Fridays UK, anything related to TGI Fridays in America can be found at www.tgifridays.com

Questions about our food:

Yes we do, we have a separate menu for Gluten or Lactose intolerant diets, just ask a server for the ‘5 Easy Pieces’ menu. There are also dishes suitable for kids on this menu.
We don’t publish specific calorific content, but all Fridays meals come with the Five Easy Pieces Promise – if you would like to swap your fries for vegetable or salad, just ask as we’re happy to adapt any meal to suit our guests tastes and dietary requirements.
We pride ourselves on the wide variety of menu choices we offer to our guests, from our healthier salad and pasta options, to our more indulgent desserts. We strive to accommodate all our guests’ dietary needs, and are more than happy to substitute side dishes for preferred alternatives. The wellbeing of our guests is important to us, and we leave it to them to make choices that best suit them.
Dietary information is available in the menus section of our website. All our restaurants can provide this information to you when you visit.
At this current time we do not offer a Halal option.
We do have dishes that are suitable for Vegans, these can easily be found in our menus. If you can’t find them, please ask a manager in the restaurant.
Whilst we understand the frustration this can cause, we constantly look to update our menu to create new and exciting dishes. Certain dishes need to be removed to accommodate this change and keep our menu offer relevant.
This glaze is unique to Fridays and is made to a top secret recipe. Several of our competitors have tried to copy it and due to the competitive nature of our industry, we can't divulge a recipe for how to make it.
We try and make all our menus available nationally, however in certain circumstances we need to accommodate to the business dynamics of certain locations. In these instances, our menu will reflect the local trading dynamics.

Questions about bookings:

You can make a booking online, if you can’t find what you’re looking for please give the restaurant a call and we will do our best to accommodate your booking. Make sure you tell us if you’re celebrating anything.
If you made your booking online, simply follow the instructions in the confirmation email we sent you. You can cancel your booking from here or make amends. If you called the restaurant to make the booking, then please call the restaurant to let them know of your changes.
We’re the home of celebrations. We don't have specific party menus, however we can accommodate for most requests. Just give the restaurant a call or pop in and see us so we can ensure you have a great party.
Gift cards can be purchased and used at any TGI Fridays restaurant in the UK (excluding Northern Ireland), you can purchase gift cards online, in our restaurants and you’ll also find them in selected supermarket locations across the UK. We do accept plastic leisure vouchers.

Questions about TGI Fridays UK APP:

Where can I find out more about the terms of my benefits in my TGI Fridays UK APP?

You can find these here.

Our Employers and Public Liability Insurance details are: Employer’s liability insurance: Insurer: Barbican Protect Limited. Policy number: BP00339 -1701. Period of Insurance: 1st July 2017 to 30th June 2018 Public liability insurance: Insurer: Barbican Protect Limited. Policy number: BP00339-1701(Barbican Protect Limited). Period of Insurance: 1 July 2017 to 30 June 2018. Indemnity Limit: £25,000,000 any one occurrence and in the aggregate in respect of products liability. Claim notifications should be emailed to: insurance.notifications@tgifridays.co.uk

To view our Tax Strategy document click here