COVID-19 Safety Measures

The operating of our restaurants continues to be carefully considered and we have liaised closely with our dedicated Primary Authority whilst developing our COVID-19 safety management controls. This ensures we are actively implementing and practising all required control measures to keep both our guests and teams safe.

Please check the latest restrictions for your area by clicking the links - England | Scotland | Wales | Jersey and ensure you adhere to the guidance within the relevant area when visiting us. Please note your booking may be affected if guidelines change after your booking has been made.

Our safety & risk team continue to review Government guidelines and industry guidance to keep our controls up to date and effective.

Please book online for a hassle-free experience and to guarantee your table.

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As much as we look forward to welcoming you, if you, anyone in your household or anybody in your group are experiencing symptoms of COVID-19, please do not visit any of our restaurants.

 

For our open restaurants please
follow these steps:

Step 1

Visit our website or use our Rewards App to book a table — you will be asked to provide card details to secure your booking but will not be charged. Please adhere to local lockdown restrictions.

Step 2

Arrive on time for your booking and join our queuing system to enter the restaurant. Where necessary you will be asked to provide contact details for track and trace.

 

Step 3

Please respect our teams and guests, and social distance where possible.

Step 4

Sanitise your hands on entering.

Step 5

We kindly ask that our guests continue to wear face coverings when moving around the restaurant (unless exempt). Our teams will continue to wear face coverings (unless exempt).

At Fridays we are committed to:

  • Hygiene – Enhanced frequency surface sanitisation, additional hourly cleaning schedules and hand washing
  • Health checks – Fitness to work procedures and checks for all our team to protect everyone’s safety
  • Training – Clear training on our processes for all our managers and team members.
  • Sanitisation – Additional hand sanitiser stations installed for use by team members, guests dining in, guests collecting food and delivery drivers
  • Digital menu – Easy access simple digital menus for safe viewing of menus online via QR access codes which are sanitised after each use
  • Controls – Daily managerial checks to ensure all COVID-19 control measures are in place and being adhered to by all

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What we ask from you

To ensure you and our team are safe please:

  • Arrive at time of booking, not before, and do not congregate at our entrances or other areas
  • Be prepared to wait away from the restaurant if your table is not ready
  • We have dedicated door hosts available to keep you informed and guide you on our safety measures
  • Make use of our hand sanitiser stations upon entry to our restaurant and entry/ exit to our restrooms
  • Give fellow guests their space and follow social distancing guidelines
  • Keep children with you at all times
  • Pay with card and contactless where possible 
  • Avoid touching your eyes, nose or mouth with unwashed hands
  • Wash your hands well with soap and water for 20 seconds
  • We advise that face coverings be worn inside the restaurant when moving around

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Thank you for supporting us in keeping all of our guests and team members safe ❤️

TGI Fridays © 2022 Fridays