COVID-19 Safety Controls Statement
The safety of our team members and valued guests is of utmost priority. With the lifting of Government restrictions, we are offering dine in as an option for our guests in addition to our Click & Collect and delivery services. All our services adhere to our stringent COVID-19 safety management system control measures, which include:
Social distancing measures in place throughout our restaurants, both internally and externally; using floor stickers, clear signage throughout and a double queuing system – one for dine in guests and one for drivers & guests who are picking up food via Click & Collect.
A fully controlled booking system and Click & Collect slot system, allows us to control the number of guests in our building and orders placed, ensuring our guests have a safe and efficient experience that can be safely managed by our teams.
Single use menus which are FSC certified and biodegradable and condiments sachets ensure limited contact between our team and our guests.
Additional hand sanitiser stations installed for use by team members, guests dining in or collecting food and delivery drivers.
Robust, tailored COVID-19 fitness to work procedures and checks are in place.
Enhanced frequency surface sanitisation, additional hourly cleaning schedules and hand washing.
Daily managerial checks to ensure all COVID-19 control measures are in place and being adhered to by all.
Introduction of a streamlined menu to ensure social distancing measures are adhered to, through smaller teams.
We have liaised closely with our dedicated Primary Authority whilst developing our COVID-19 safety management system. This ensures that we are actively implementing and practising all required control measures, to keep both our guests and teams safe. Our safety & risk team continue to review Government guidelines and industry guidance, to keep our controls up to date and effective.